Our In-House Embroidery Process

The EDG production artists like to keep every variable under their control — it’s why we purchase our own in-house machines and developed a transparent process to streamline order fulfillment.
EDG’s

Six Step Embroidery Process

1. Art Submission

To kick things off, the customer will send us a file containing the artwork they would like to have embroidered. We do not require vector art files. Customers can feel free to send their preferred file type, so long as the design is clear and all writing is legible.

2. Proof Creation

Once our team receives the art file, we will begin the work of digitizing the design and plotting out stitch points. A note: pricing is based on the number of stitches alone; the number of colors in a design will never affect the cost. Our standard turnaround time to create this type of file is 24-48 hours.

Once our production team has successfully digitized the artwork and plotted out each point to stitch, we will then send the file to the client for their approval.

3. Product Acquisition

Upon approval, we move into the item sourcing phase. Customers may bring in their own goods for embroidering or leverage our industry resources to acquire whatever product materials they choose.

4. Color Selection

Is there anything more exciting than deciding on design colors? In step four, it’s time for the customer to pick out their embroidery palette. Most go with what best reflects their existing brand, but it can also be cool to shake things up with something a little different! The sky’s the limit!

5. Production

This is the part where we do what we do! Working from the proof, our production artists use in-house machines to artisinally embroider your items to the highest possible quality.

6. Delivery

It will take our production team 7-10 days from first stitch to delivery. We do offer rush order fulfillment for those cases when customers require speedier delivery.

Close-up of a person using a squeegee for screen printing on a black t-shirt.
A person holding a hanger with a green embroidered shirt, featuring colorful designs on the chest and collar.
Two t-shirts, one beige and one yellow, with small printed designs and custom text on each.
Testimonials

Kind Words About Us

I work for a landscaping company and this winter we needed our Carhartt jackets embroidered ASAP so we could get the guys fitted (because it was literally freezing). I put in a rush order and within 2 days [EDG] was able to setup my logo and embroider the jackets perfectly! I will use them again!

Steven W.

Flexible to work with and reasonably priced. Have had hundreds of items embroidered here the past few years and have been very satisfied with the quality.

Brian A.

I have been so happy with EDG for over 25 years. The quality is consistent and the people who work there are awesome! From corporate gifts to personal items! They are my go to for unique gifts and giveaways!

BJ Fracasso S.

I’m thrilled with the work the EDG team does for us! From embroidering our intricate and colorful logo on our aprons, chef coats, visors, and caps to screen printing our t-shirts, their work is outstanding! They worked with me every step of the way to make sure the logo was just right on fabric. And as often as we wash our aprons and chef coats, our colorful logo looks as good as it did when we first ordered them. Now that’s skill, backed by quality! Thank you EDG.

Cynthia K.

EDG Team: Just wanted to let you know how much we appreciate your super fast work on our Race for the Cure pink logo hats! Rob presented one to Mayor Michael Coleman and he wore it proudly on stage, during interviews, and while walking in the race. Good stuff! Thank you for all your support. You always come through for us!!

Mike S.

We have been a customer for many years and have always been very happy with their attention to detail, their happy environment and willingness to do special projects. Most recently we ordered a tablecloth with our logo on it. Not only did they deliver ahead of schedule but the finished product is gorgeous!

Jenny Lou B.

FAQ

Frequently Asked Questions

Artwork via email is best. For embroidery, we require digital artwork (typically .PNG, .JPG, and .JIF). When working with print (screen print or promotional items), it’s best to use vector artwork (artwork that can be scaled to any size). File types are usually .AI, .SVG, or .EPS.

We can embroider just about anything! While some designs may be too small or too intricate to embroider, or too large for traditional methods, we’re always happy to work with our clients to find a solution. For larger designs, we can explore techniques like tackle twill and appliqué embroidery, or offer silk screening as a cost-effective alternative for bigger sizes and quantities.

Quality takes time, but we get it — sometimes two weeks is too long. That’s why our team provides a rush turnaround option for customers who need us to prioritize their project in order to expedite delivery.

We sure do! After three and a half decades in the business, we have access to just about every supplier in the industry. Let us know what you need, and we’ll make it happen.

Nope! No project is too small. Moreover, since everything we do is by custom order, your small project will benefit from the same artisanal craftsmanship and state-of-the-art production equipment as each of our larger projects.

Yes! Much more, in fact. EDG is a one-stop, full-service shop for embroidery, screen printing, monogramming, heat transfer, and appliqué on apparel and non-apparel products alike. These products include mugs, pens, seat cushions, clocks, and thousands of other specialty items. Our award-winning team also offers digitizing services and regularly assists other embroidery shops around the country in optimizing in-house artistry and cost-effectiveness of needle-and-thread logo rendering.

Most embroidery shops do not own their own equipment. This may mean that they outsource parts of your project, take longer to deliver, use multiple locations, offer less flexibility on customizations, bring less expertise/familiarity to whatever equipment they do use, and/or charge you more to offset the cost of these shortcomings.

At EDG, we own top-of-the-line equipment and — this part is equally crucial — we staff some of the best industry experts around to operate it. Our team members understand how materials react and how different items will fit on our machines. This allows us to consistently turn out the best workmanship available anywhere in the country.

When your order comes in, our team will manage it in a single location from start to finish. This way, we can efficiently implement order fulfillment programs, develop private label programs, provide custom packaging and ship your goods to any location you choose.

We know you have options when choosing an embroidery shop. Browse catalogs, consider reviews, and always remember that different shops are going to handle your project in any number of different ways. You really do tend to get what you pay for in this industry, and after almost four decades at the center of it, ours are the hands discerning customers trust.